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Sustainability Report

“In 2019 we had a disruptive year and faced substantial challenges within our organisation. Yet beyond EOH, our wider world continued to face testing global realities, including inequality, poverty, unemployment, climate change and more. The fourth industrial revolution evolved, raising further new questions about artificial intelligence and the protection of information. As South Africa's largest technology player it is essential that EOH plays its role, as a leader in the technology space, to ensure that ethics and values-based approaches are brought to bear within and beyond our sector. Our commitment to deliver against the 2030 Agenda reflects the seriousness of our undertaking to operate in a principles-based way and to create sustainable value for all of our stakeholders.”

Stephen van Coller, Group CEO


EOH has aligned to national and international frameworks to position itself to make a positive contribution to people and the planet.

  • The King IV Report: Enhanced corporate governance, aligned to King IV, which commits to sustainable development as an underpinning philosophy.
  • Level 1 B-BBEE Contributor: Ongoing commitment to transformation and addressing the inequality of the past.
  • The 2030 Agenda and the 17 Sustainable Development Goals: Early identification of eight Global Goals priorities and six Sustainability Themes to drive forward prioritised action on sustainable development.
  • The United Nations Global Compact and the Ten Principles: Our adoption of the Ten Principles of the United Nations Global Compact, to assure a principles-based approach to ethical business.
  • EOH Courageous Leadership: A series to take forward the EOH commitment to ethical leadership.
  • One Young World: EOH young leaders are participating in this global forum for young leaders, as we nurture the next generation of technology leaders.

For more information go to www.eoh.co.za

Committed to a better world

As business leaders we need to seize the opportunity to make a positive difference, not only for the world that we live in today, but for future generations too. Our purpose is to be a force for the good. This report provides an update on the refreshed EOH Sustainability Policy and provides a framework that aligns our five philosophies to the United Nations 2030 Agenda and the 17 Sustainable Development Goals. We do this with the intention of committing ambitiously to create value for all of our stakeholders. We are a leader in the technology space and we have a responsibility to ensure action to deliver a future that is sustainable, for South Africa, wider Africa and our ever more global world.

Leading digital innovation

We are an ethical and relevant force for the good, uniquely positioned to play a positive role in society, beyond the norm. This is because we provide technology solutions that are critical to innovation, enabling our customers to drive sustainable economic growth. We are focused on our role as a courageous leader, driving and supporting digital innovation. At EOH we create digital futures: technology makes it possible; however, people make it happen. We intend to invest in the leadership and growth of digital ecosystems fuelled by the collaborate partnerships our economy needs to ensure sustainable growth.

The journey has begun.

Investing in our youth

As our world of work rapidly digitises, our South Africa and wider world desperately need to engage with forthcoming generations to give a helping hand. At EOH, it is our responsibility to do everything we can to nurture the digital and technology skills that will be needed in the workplace of tomorrow. We have continued to invest in community programmes that develop maths and technology skills. We have also continued to provide learnership and skills programmes that enable access to careers in technology.

CODE for the future

In 2019 we launched the EOH Courageous Leadership Series. This programme aims to share ideas and to learn from the challenging situation we are in as a country, ultimately enabling positive change that benefits individuals, organisations and society at large. This programme will focus on living our commitment to being a responsible corporate citizen, engaging with stakeholders to build a sustainable culture with the highest standard of ethical leadership and a principles-based approach to business across our diverse operations.

Action on climate change

Finally, the nature of our ICT offering is that many of our solutions enable resource efficiency and smart technologies that can accelerate action on climate change. It is a core part of our strategy on sustainability to continue to help our customers to adopt technologies that will help to protect our environment and plan for future generations yet to come.

A value creation mindset

EOH is a Level 1 B-BBEE contributor, demonstrating our deep commitment to transformation. This is done at EOH with an entrepreneurial and collaborative mindset that naturally navigates toward innovation and growth for our customers, partners, and our wider stakeholders within our evolving digital ecosystem. Our recent restructure is designed to enable future sustainable growth, from IP toward scalable global value.

A principles-based approach

We respect the human rights of every person and believe in the intrinsic importance of ethical and effective leadership. Our refreshed approach to driving high performance places a focus on hiring the right skills, and investing in quality education and taking a transformational approach that mitigates the inequality of the past; for both our internal and our external stakeholders, building social and relationship capital for the future.

Our six sustainability themes

EOH has defined six themes to underpin and give direction to our efforts. This frames an approach that will deliver service excellence for our customers in an ethical and fair way that builds wider value into all our capitals. We have identified our top eight Sustainable Development Goals and are in the process of mobilising our Sustainability Policy into a strategy and plan.