Outsourcing

Outsourcing has become a catch-all phrase for a number of key services that can be given to EOH to perform on behalf of our clients. EOH has the broadest outsourcing services offering. We provide outsourcing services for virtually every type of need and in this regard help our clients achieve optimum performance in these areas.

Our services include:

• Infrastructure Outsourcing: We ensure that your infrastructure works and provide around the clock remote and on-site support. Our state of the art Network Operational Control (NOC) centre and call centre facilities ensure a highly proactive and efficient operation.
• Application Outsourcing: Our application outsourcing services help you increase the strategic value of your application investments and reduce the overall cost of ownership. We have expanded the range of service offerings to include testing and development and the application of emerging technologies. In application outsourcing, we provide not only technical and operational support but also the strategic support required from our experienced consulting base.
• Business Process Outsourcing: In business process outsourcing we provide competency on standard processes that enable our clients to focus on their core competencies. We optimise these process and achieve both cost reduction and service excellence, our BPO practice covers IT planning and budgeting, telecentre operations and standard HR processes
• Managed Services: Where our clients do not want to go the full outsourcing route. We provide both on-site and remote managed services. This is performed through our support call centres and our agile staff complement
• Transformational Outsourcing: With this offering we combine some or all of the above services into a single offering. This allows companies to manage risk through using a single service provider and operationalise all IT related cost.

EOH combines proven industry and outsourcing expertise to drive maximum value for our clients in all engagements.

OUTSOURCING DIVISIONS Providing network consulting services. Providing contract resources globally. Providing Managed Services. The call centre business division of EOH.

Consulting  |  Technology